Membership Representative

Employment Type

: Full-Time

Industry

: Miscellaneous



What you'll do at

Drives membership in the club by communicating goals, results, and feedback; ensuring updated signage; ensuring all marketing collateral andsignage related to membership programs are up to date; and completing and maintaining required documentation and forms.Enables associate membership engagement by working cross-functionally with members, managers, and associates to identify training gaps andneeds; ensuring training plans and materials are efficient; providing information on membership benefits; promoting the value of company productsand services; teaching associates how to process and sell memberships, upgrades, and credit accounts; communicating relevant information onmembership events inside and outside of the club; and assisting associates in the proper execution of membership plans to support achievingmembership sales.Directs club membership goals by selling memberships in the field and in the club using various techniques (for example, cold calling, making outsideappointments, membership drives); communicating with current and prospective members; educating members on membership types, programs, andbenefits; identifying member or prospective member needs with appropriate membership benefits, services, or product solution; responding tomembership questions and concerns; encouraging renewals; assisting with account decisions; building membership levels; and promoting the valueof Sam's Club products and services.Performs sales activities on major accounts by negotiating sales price and discounts; maintaining relationships with major clients and prospects;developing new relationships with members to grow and create additional sales; assisting clients with making purchasing decisions; adjusting salesstrategy to meet changing market and competitive conditions; consulting with major account customers after sales to resolve problems and provideongoing support; customizing offerings based on the needs of prospective member; and responding to inquiries generated through marketing efforts.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum QualificationsBachelor’s degree in business, communications, or related field OR 4 years’ experience in sales, retail or related field.1 year’s sales experience in business to business sales. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Supervisory

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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